Indigocrystal Events Academy Privacy Policy for No Return and Refund Policy
Thank you for choosing Indigocrystal Event Academy for your educational needs. Before you go ahead with your payment, please carefully read and understand our No Return and Refund Policy.
- Payment Confirmation: Once you make a payment for our training services, you will receive an email confirmation containing the details of your purchase. This email will serve as proof of payment.
- No Cancellation or Returns: We do not accept cancellations or returns for our training programs after the payment has been successfully processed. This policy is in place due to the nature of our services, as access to course materials and resources is granted immediately upon payment.
- Non-transferable: The training programs are non-transferable. Once you have enrolled in a course, you cannot transfer your enrollment to another individual or another training program.
- Course Access: Upon successful payment, you will receive access to the training materials, resources, and any associated online platforms. Access is granted for the specified duration of the course.
- Technical Issues: In the event of any technical issues or difficulties accessing the course materials, please contact our technical support team immediately. We will make every effort to resolve the issue promptly.
- Quality Assurance: We strive to provide high-quality training programs. If you encounter any issues with the content or delivery of the training, please contact our customer support team, and we will do our best to address your concerns.
- Refund Exceptions: Refunds will only be considered in exceptional cases, such as technical errors resulting in duplicate payments, unauthorized transactions, or other situations deemed appropriate by Indigocrystal Events Academy. Requests for refunds must be submitted in writing to our customer support team within seven (7) days of the initial payment.
- Contact Information: For any questions or concerns regarding our No Return and Refund Policy, please contact our customer support team at indigocrystalacademy@gmail.com or +234 805 0396 134
By completing your payment, you acknowledge that you have read, understood, and agreed to the terms of this No Return and Refund Policy.
Thank you for choosing Indigocrystal Events Academy for your educational journey.
Office Address: 34/36 Ikorodu Road, Jibowu, Yaba, Laagos
Email: indigocrystalacademy@gmail.com
Telephone: +234 805 0396 13